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Deliveroo Business Model Canvas

Deliveroo Logistics & Delivery

Key Partnerships

  • Restaurants
  • Riders
  • Grocery chains (Carrefour, Waitrose)
  • Cloud kitchen operators
  • Payment processors
  • Amazon (investor)
  • Local retailers

Key Activities

  • Marketplace operations
  • Deliveroo Editions (dark kitchens)
  • Rider coordination
  • Restaurant acquisition
  • Grocery expansion
  • Technology development
  • Marketing

Key Resources

  • Rider network
  • Deliveroo Editions
  • Technology platform
  • Restaurant partnerships
  • Brand recognition
  • Customer data
  • Logistics algorithms

Value Propositions

  • Restaurant-quality delivery
  • Deliveroo Editions (dark kitchens)
  • Grocery delivery (Hop)
  • Deliveroo Plus subscription
  • Wide selection
  • Fast delivery
  • Real-time tracking

Customer Relationships

  • Deliveroo Plus subscription
  • Ratings & reviews
  • Customer support
  • Personalized recommendations
  • Promotions
  • Real-time tracking
  • Loyalty rewards

Channels

  • Deliveroo app
  • deliveroo.com
  • Restaurant dashboards
  • Marketing campaigns
  • Social media
  • Partner integrations
  • Corporate accounts

Customer Segments

  • Consumers
  • Restaurants
  • Riders
  • Grocery retailers
  • Editions operators
  • Corporate clients
  • Plus subscribers

Cost Structure

  • Rider payments
  • Marketing
  • Technology
  • Editions infrastructure
  • Customer support
  • Operations
  • Insurance

Revenue Streams

  • Restaurant commissions (25-35%)
  • Delivery fees
  • Deliveroo Plus subscriptions
  • Advertising
  • Editions kitchen fees
  • Grocery commissions
  • Corporate accounts

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Deliveroo Business Model Canvas: Complete BMC Analysis

The Deliveroo Business Model Canvas reveals how Deliveroo became a leading food delivery platform in Europe and Asia. This BMC framework analysis covers Deliveroo's nine building blocks: Key Partners, Key Activities, Key Resources, Value Propositions, Customer Relationships, Channels, Customer Segments, Cost Structure, and Revenue Streams.

Value Propositions: Premium Food Delivery

Deliveroo's Value Propositions include restaurant-quality delivery, Deliveroo Editions (dark kitchens), grocery delivery (Hop), and Deliveroo Plus subscription. This premium positioning differs from mass-market approaches in the Uber Eats Business Model Canvas and DoorDash Business Model Canvas.

Revenue Streams: Commission and Subscriptions

Deliveroo's Revenue Streams include restaurant commissions, delivery fees, Deliveroo Plus subscriptions, advertising, and Editions kitchen fees. This model competes directly with the Uber Eats Business Model Canvas and DoorDash Business Model Canvas.

Customer Segments in the BMC

Deliveroo's Customer Segments include consumers, restaurants, riders, grocery retailers, and Editions kitchen operators. This three-sided marketplace mirrors the dynamics in the Uber Eats Business Model Canvas and DoorDash Business Model Canvas.

Key Resources: Rider Network and Editions

The Key Resources block includes rider network, Deliveroo Editions (dark kitchens), technology platform, and restaurant partnerships. The Editions innovation differentiates from pure marketplace competitors in the Uber Eats Business Model Canvas.

Key Partners and Key Activities

Deliveroo's Key Partners include restaurants, riders, grocery chains (Carrefour), and cloud kitchen operators. Key Activities encompass marketplace operations, Editions management, and rider coordination. Compare this to the Zomato Business Model Canvas India operations.

Channels and Customer Relationships

Deliveroo's Channels include mobile app, website, and restaurant dashboards. Customer Relationships leverage Deliveroo Plus subscription, ratings, and real-time tracking. This subscription model mirrors the DoorDash DashPass and Uber One.

Cost Structure Analysis

Deliveroo's Cost Structure includes rider payments, marketing, technology, and Editions infrastructure. The path to profitability challenges parallel the journey in the Uber Eats Business Model Canvas and DoorDash Business Model Canvas.

Comparing Food Delivery Business Model Canvases

Study related BMC examples: Uber Eats BMC for global delivery, DoorDash BMC for US market, GrubHub BMC for US pioneer, Zomato BMC for India, and Carrefour BMC for grocery partnerships. The restaurants Deliveroo serves get their supplies from HoReCa distributors.

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