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Substack Business Model Canvas: Newsletter Platform BMC

Substack Social Media

Key Partnerships

  • Stripe (payment processing)
  • Email delivery providers
  • High-profile writers
  • Podcast hosting services
  • Media organizations
  • Content moderation services
  • Mobile app platforms

Key Activities

  • Platform development
  • Writer recruitment and support
  • Payment processing
  • Email delivery infrastructure
  • Discovery and recommendations
  • Substack Notes development
  • Podcast features expansion

Key Resources

  • Publishing platform
  • Payment infrastructure
  • Email delivery system
  • Top writer network
  • Substack Notes social features
  • Reader app
  • Brand reputation

Value Propositions

  • Easy newsletter creation
  • Built-in paid subscriptions
  • 90% revenue share for writers
  • Audience ownership (email list)
  • Zero upfront costs
  • Professional publishing tools
  • Growing discovery network

Customer Relationships

  • Self-service platform
  • Writer resources and guides
  • Substack Pro advances
  • Community features (Notes)
  • Reader app engagement
  • Email support
  • Writer success programs

Channels

  • substack.com website
  • Email delivery
  • Substack Reader app
  • Substack Notes
  • Word of mouth
  • Writer referrals
  • Social media

Customer Segments

  • Independent writers
  • Journalists
  • Thought leaders
  • Niche experts
  • Podcasters
  • Comic artists
  • Newsletter readers

Cost Structure

  • Platform development
  • Email infrastructure
  • Writer advances (Substack Pro)
  • Customer support
  • Marketing and writer acquisition
  • Payment processing
  • Hosting and bandwidth

Revenue Streams

  • 10% of paid subscriptions
  • Stripe processing fees (pass-through)
  • Substack Pro revenue share
  • Future premium features
  • Substack Reader engagement
  • Enterprise publishing tools
  • Founding member programs

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Substack Business Model Canvas: Complete BMC Analysis

The Substack Business Model Canvas reveals how Substack revolutionized independent publishing by enabling writers to monetize newsletters directly. This BMC framework analysis covers Substack's nine building blocks and shows how the platform empowers creators with paid subscription tools.

Value Propositions: Writer-First Publishing

Substack's Value Propositions include easy newsletter creation, built-in payment processing, audience ownership, and zero upfront costs. Writers keep 90% of subscription revenue (minus payment processing), contrasting with the revenue shares in the Patreon Business Model Canvas and YouTube Business Model Canvas.

Revenue Streams: Platform Take Rate

Substack's Revenue Streams derive from a 10% cut of paid subscriptions, plus Stripe payment processing fees (~3%). This aligns incentives with creator success, unlike advertising models in the Meta Business Model Canvas or Google Business Model Canvas.

Customer Segments in the BMC

Substack's Customer Segments include independent writers, journalists, thought leaders, niche experts, and readers seeking premium content. This creator-focused audience overlaps with the Patreon BMC, Skool BMC, and Medium BMC creator bases.

Key Resources: Creator Network

The Key Resources block includes the publishing platform, payment infrastructure, email delivery system, top writer network, and Substack Notes social features. This creator ecosystem parallels the network effects in the Spotify Business Model Canvas artist relationships.

Key Partners and Key Activities

Substack's Key Partners include payment processors (Stripe), email delivery services, high-profile writers, and podcast hosting partners. Key Activities encompass platform development, writer recruitment, discovery features, and community building.

Channels and Customer Relationships

Substack's Channels include substack.com, email delivery, the Substack app, and Substack Notes. Customer Relationships leverage self-service tools, writer resources, Substack Pro deals, and the Substack Reader app. This mirrors the Subscription Business Model Canvas retention focus.

Cost Structure Analysis

Substack's Cost Structure includes platform development, email infrastructure, writer advances (Substack Pro), and customer support. The venture-backed model prioritizes growth over immediate profitability, similar to approaches in the Uber Business Model Canvas early stages.

Comparing Creator Economy Business Model Canvases

Study related BMC examples: Patreon BMC for membership platforms, Skool BMC for community-based courses, Medium BMC for content platforms, and the Subscription Business Model Canvas for recurring revenue strategies.

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