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General Motors Business Model Canvas

General Motors Automotive

Key Partnerships

  • Battery suppliers (LG Energy Solution, Samsung SDI)
  • Tier-1 suppliers (Magna, Bosch, Continental, Denso)
  • Franchise dealer network (4,000+ US dealers)
  • Tire suppliers (Goodyear, Pirelli, Bridgestone)
  • Component suppliers (SKF, NXP Semiconductors)
  • Government (EPA, NHTSA, EV tax credits)
  • Charging network partners (EVgo, Pilot)

Key Activities

  • Multi-brand vehicle design & engineering
  • Ultium EV platform development & production
  • Global manufacturing & assembly
  • GM Financial auto lending & leasing
  • BrightDrop commercial EV development
  • OnStar connected services & software
  • Supply chain management & global procurement

Key Resources

  • Ultium battery platform & Ultium Drive motors
  • Manufacturing plants (global assembly, stamping, battery)
  • Multi-brand portfolio (Chevrolet, GMC, Cadillac, Buick)
  • GM Financial lending portfolio ($110B+)
  • Dealer network (4,000+ US franchise dealers)
  • OnStar connected vehicle platform
  • R&D centers & engineering talent

Value Propositions

  • Multi-brand portfolio from mass market to luxury
  • Ultium EV platform (modular, scalable architecture)
  • Truck & SUV dominance (Silverado, Sierra, Tahoe)
  • Cadillac luxury & LYRIQ/CELESTIQ electric
  • GM Financial accessible auto financing
  • OnStar safety & connected services
  • BrightDrop commercial EV delivery solutions

Customer Relationships

  • Franchise dealer sales & service experience
  • OnStar connected vehicle services & safety
  • My GM Rewards loyalty program
  • GM Financial digital account management
  • OTA software updates for EVs
  • 24/7 roadside assistance & warranty support

Channels

  • 4,000+ franchise dealer network (US)
  • GM digital retail & online configuration
  • BrightDrop commercial direct sales
  • GM Financial financing at point of sale
  • International markets & export distributors
  • Fleet & government direct sales

Customer Segments

  • Mass-market vehicle buyers (Chevrolet)
  • Premium truck & SUV buyers (GMC)
  • Luxury consumers (Cadillac)
  • Commercial fleet operators (BrightDrop)
  • EV early adopters & environmentally conscious buyers
  • GM Financial financing customers
  • Government & municipal fleet buyers

Cost Structure

  • Raw materials & component procurement
  • Manufacturing & assembly labor costs
  • EV battery & Ultium platform investment
  • Warranty, recall & quality provisions
  • GM Financial interest expense & credit losses
  • R&D and vehicle engineering ($9B+ annually)
  • Dealer incentives & marketing campaigns

Revenue Streams

  • Chevrolet, GMC, Buick vehicle sales
  • Cadillac luxury & EV vehicle sales
  • GM Financial financing & leasing income
  • Parts, accessories & service revenue
  • OnStar subscription revenue
  • BrightDrop commercial EV & fleet services
  • Licensing & technology fees

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General Motors Business Model Canvas: Complete BMC Analysis

The General Motors Business Model Canvas reveals how the largest US automaker by volume is transforming from a traditional car company into an "all-electric, zero-emissions" platform company. With a multi-brand portfolio (Chevrolet, GMC, Cadillac, Buick), the Ultium EV platform, and GM Financial, GM's transformation parallels the electrification race seen in the Ford Motor Business Model Canvas and BMW Group Business Model Canvas.

Value Propositions in General Motors' BMC

General Motors' Value Propositions include a multi-brand portfolio spanning mass market to luxury, the Ultium EV architecture, truck/SUV dominance (Silverado, Sierra), and GM Financial accessibility. This brand-tiering strategy mirrors the multi-brand approach in the Stellantis Business Model Canvas, which manages 14+ brands.

Customer Segments Analysis

General Motors' Customer Segments span mass-market buyers (Chevrolet), premium truck/SUV buyers (GMC), luxury consumers (Cadillac), fleet customers, EV adopters, and GM Financial borrowers. This segmentation resembles the tiered approach in the BMW Group Business Model Canvas (BMW, MINI, Rolls-Royce).

Key Partners and Key Resources

The Key Partners block includes battery suppliers (LG Energy, Samsung SDI), tier-1 suppliers, dealer network (4,000+), tire makers like Goodyear and Pirelli, and component suppliers like SKF. Key Resources encompass Ultium battery platform, manufacturing facilities (global), brand portfolio, and GM Financial lending assets. Compare this scale to the Ford Motor Business Model Canvas manufacturing intensity.

Revenue Streams and Cost Structure

General Motors' Revenue Streams flow from vehicle sales (trucks/SUVs 75%+ of profit), GM Financial income, EV vehicle sales, parts & accessories, and OnStar subscriptions. The Cost Structure includes materials, manufacturing, EV investment (Ultium, battery plants), and warranty. This automotive economics model parallels the Ford Motor Business Model Canvas and BMW Group BMC.

Channels and Customer Relationships

The Channels block includes 4,000+ franchise dealers, GM digital retail, BrightDrop commercial sales, and GM Financial. Customer Relationships leverage OnStar connected services, My GM Rewards loyalty, dealer service, and OTA software updates. This dealer network approach contrasts with the direct distribution disruption in the FlixBus Business Model Canvas.

Key Activities in the BMC Framework

General Motors' Key Activities include multi-brand vehicle design, Ultium EV platform development, manufacturing, GM Financial lending, and BrightDrop commercial EV delivery. The supply chain leverages chemicals from BASF, semiconductors from NXP, and bearings from SKF.

Comparing Automotive Business Model Canvases

Study related BMC examples: the Ford Motor BMC for American automaker rivalry, BMW Group BMC for premium EV transition, Stellantis BMC for multi-brand management, and Volvo Cars BMC for safety-focused electrification. Each Business Model Canvas shows different strategies for the automotive industry's electric future.

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